Acceptance of Terms
By accessing and using the Lico Express website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of the website.
About Our Services
Lico Express provides transfer request support and information services connecting customers across South Sudan and other supported countries.
Submitting information through our website does not automatically guarantee completion of a transfer or service.
All requests remain subject to review and confirmation.
User Responsibilities
Users agree to:
- Provide accurate and complete information
- Submit only lawful and genuine requests
- Verify sender and receiver details before submission
- Avoid submitting false, misleading, or fraudulent information
Lico Express is not responsible for delays or issues caused by incorrect information submitted by users.
Exchange Rates and Fees
Exchange rates and transfer fees displayed on the website are estimates and may change, but we will inform you before you make any transaction.
Actual rates may vary depending on:
- Market conditions
- Currency fluctuations
- Transfer destination
- 3rd-Service providers
Users are encouraged to confirm rates by contacting us before initiating a transaction.
Processing Times
Transfer request processing times may vary depending on:
- Country or region
- Network availability
- Service providers
- Verification requirements
Lico Express strives to process transactions on time.
Website Availability
We aim to keep our website available and functioning properly; however, temporary interruptions, maintenance, or technical issues may occur.
We are not responsible for losses resulting from website downtime.
Privacy
Use of this website is also governed by our Privacy Policy.
By using this website, you agree to how information is collected and used.
Third-Party Services
Lico Express may use third-party platforms and services, including:
- Hosting providers
- Mobile money services
- External transfer partners
Use of third-party services may be governed by their own terms and policies.
Limitation of Liability
Lico Express will not be responsible for:
- Incorrect information submitted by users
- Delays outside our control
- Network failures
- Service interruptions
- Actions of third-party providers
Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions become effective immediately after publication.
Contact Us
Questions regarding these Terms & Conditions can be submitted through our Contact page.